Privacy Policy

Our Commitment to Your Privacy

At DFY Murrieta Masonry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website or services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request quotes, schedule consultations, contact us, or use our services. This may include:

• Your name, email address, phone number, and mailing address
• Property location and details about your masonry project
• Payment information when you engage our services
• Communication preferences and history of interactions with us
• Photos or documents you provide related to your project

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and how you interact with our site. We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website.

How We Use Your Information

We use the information we collect to:

• Provide quotes, schedule consultations, and deliver masonry services
• Communicate with you about your project, appointments, and service updates
• Process payments and maintain accurate business records
• Improve our services, website functionality, and customer experience
• Send you information about our services that may interest you, if you have opted in
• Comply with legal obligations and respond to legal requests
• Protect our rights, property, and the safety of our employees and customers

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• With service providers who help us operate our business, such as payment processors, scheduling tools, or email services, under strict confidentiality agreements
• With subcontractors or suppliers directly involved in completing your project
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction such as a merger, sale, or transfer of assets

Data Security

We implement reasonable physical, electronic, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely dispose of it.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain website features.

We may use analytics services like Google Analytics to help us understand how visitors use our website. These services may collect information about your use of our website and other websites over time.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request correction of inaccurate or incomplete information
• You can request deletion of your information, subject to legal retention requirements
• You can opt out of marketing communications at any time by following unsubscribe instructions in our emails or contacting us directly
• You can disable cookies through your browser settings

To exercise these rights or if you have questions about your information, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without proper parental consent, we will delete that information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and share, and you have the right to request deletion of your information. We do not sell your personal information. To exercise your CCPA rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:

We will respond to your inquiry as promptly as possible and work to address any concerns you may have about your privacy.